Support

Shipping Policy

Delivery Coverage

We deliver across all of India — all 28 states and 8 union territories. We use trusted courier partners to ensure safe and timely delivery of your diagnostic kits.

Delivery Timelines

Metro cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad): 1-3 business days Tier 2 cities: 3-5 business days Remote areas: 5-7 business days Please note that delivery times may vary during holidays and extreme weather conditions.

Shipping Cost

Free shipping on all orders! There are no hidden charges. The price you see on the product page is the final price delivered to your door.

Order Tracking

Once your order is shipped, you will receive an email and SMS with a tracking number. You can track your order status through the courier partner's website.

Packaging

All QUIQ test kits are shipped in discreet, tamper-proof packaging. There are no markings indicating the nature of the product. Your privacy is our priority.

Contact

For shipping inquiries: info@quiq.health Phone: +91 22 6725 8000

© 2026 Santa Clara Wellness Pvt. Ltd. All rights reserved.